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Email* :

User the same email that you used for your purchase.

Where did you run into the problem? * :
Please describe in detail what happened * :

Please be as specific as possible. Basically, tell us what steps we need to take to create the bug, what you expected to happen and what actually happened. Be sure to add your website URL here. You also can add screenshort URL so that we can understad your probelem more clearly.


Operating System* :
Browser( write down your browsers name where you found the problem ) * :

Some information can make the support process easy

Most of the time we found that we had to sent follow up emails to get the following information. To make the process quicker it is recommended to send us the following information allog with your suppot questionaries. Please check our here for more details privascy statement here.

Which Theme You are using? * :

Which Version of the theme you are using? * :

WordPress Login Information ( Website URL, username & password ):

FTP Information ( FTP Host Name, username & password ):

Cpanel/Control Panel Information ( Username & Password ):

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